Responsible Gaming
Our Commitment to Responsible Gaming
At lilliandelissa.org.uk, we are committed to promoting safe and enjoyable gaming experiences. We believe that gambling should be entertainment only, never a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to gamble in the United Kingdom. It is illegal for anyone under 18 to participate in gambling activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please review the following checklist and seek help if you recognise any of these warning signs:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essentials (rent, bills, food)
- Hiding your gambling habits from family, friends, or partners
- Feeling anxious, irritable, or stressed when unable to gamble
- Spending more time or money on gambling than intended
- Neglecting work, education, relationships, or hobbies due to gambling
- Borrowing money or using credit to fund gambling
- Lying about the extent of your gambling activities
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems, stress, or negative emotions
Self-Help Tools and Features
Many betting operators offer tools to help you maintain control. We encourage you to use these features:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive regular reminders of how long you've been gambling and how much you've spent
- Time-Out: Take a break from gambling for a period you choose (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from gambling services
Ask your gambling operator about these tools or visit their responsible gaming page to set them up.
Support Organizations in the United Kingdom
If you or someone you know is struggling with problem gambling, confidential support is available:
GamCare
Website: www.gamcare.org.uk
GamCare offers free, confidential support for problem gambling including counselling, information, and practical advice for anyone affected by gambling harm.
GamStop
Website: www.gamstop.co.uk
GamStop is the UK's national self-exclusion scheme. Register to self-exclude from all licensed online gambling operators simultaneously for a period of 6 months, 1 year, or 5 years.
International Support Resources
If you are accessing our site from outside the UK, support is also available in your region:
Australia
Gambling Help Online: www.gamblinghelponline.org.au
Canada
Responsible Gambling Council: www.responsiblegambling.org
United States
National Council on Problem Gambling: www.ncpgambling.org
Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA): Offers information and support resources for responsible gambling.
Take Action Today
If you or someone you care about is struggling with gambling, please reach out for help. It is never too late to seek support. Problem gambling is a serious issue, but recovery is possible with the right help and support.
Contact one of the organisations listed above, speak to your GP, or reach out to a trusted friend or family member. You are not alone.
This page was last updated in 2026. If you have any questions about responsible gaming or these resources, please contact our support team.